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Responding to a Chat Conversation

Navigation: Communications > Chats 

  1. From the bottom navigation bar, click Communications
  2. Click Chats. The Chat Manager will display.
  3. In the Search field, enter the name of the chat you want to respond to or scroll through the list of chats on the page
  4. Click the name of the chat recipient. The chat conversation will display.



  5. New Message: Enter your response to the chat conversation
  6. Click Send