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Accessing the Text Manager

Navigation: Communications > Texts

  1. From the bottom navigation bar, click Communications 
  2. Click Texts. The Text Manager will display.


 

Text Manager Overview

FieldDescription
1. Search TableEnables you to search the list of texts
2. FilterEnables you to filter the list of texts (e.g., Types, Status, Created By, Recipients, Updated On, Sent On, Tags)
3. ColumnsEnables you to select which column headers to display
4. +CreateEnables you to create a text
5. NameThe name of your text
6. DescriptionThe description of your text

Tip: Although Description is not a required field, we recommend that you describe your text to help other staff members easily identify it.
7. StatusThe status (e.g., Draft, Error, In Progress, Queued, Scheduled, Sent) of your text
8. Created ByThe name of the staff member who created the text
9. Created OnThe date the text was created
10. Updated ByThe staff member who last updated the text
11. Updated OnThe date the text was last updated
12. Sent OnThe date and time your text was sent
13. TagsDisplays the tag designated in the text, if applicable

 

Using the Text Manager Filter

Adding Filter Criteria to the Text Manager page

  1. Click the Filter dropdown menu
  2. Select the criteria you’d like to filter on the Text Manager page
  3. Click Confirm



Removing One or More Criteria from the Text Manager page

  1. Click the Filter dropdown menu
  2. Uncheck the criteria you want to remove from the filter
  3. Click Confirm


 

Removing All Filter Criteria from the Text Manager page

  1. Click the Filter dropdown menu
  2. Click Remove Filters